Support Engineer (o&m)

Year    UP, IN, India

Job Description

Key Responsibilities1. Daily System Operations



Handle day-to-day operation of facade illumination and projection systems. Execute daily shows (typically between

7:00 PM - 11:00 PM

, approx.

90 hours/month

, timing subject to GAIL's discretion). Follow Standard Operating Procedures (SOPs) for start-up, monitoring, and safe shutdown.

2. Monitoring & Diagnostics



Conduct daily system health checks and preliminary diagnostics. Ensure operational readiness of all equipment prior to show execution. Monitor real-time system performance and identify faults proactively.

3. Issue Management & Coordination



Maintain a fault log and document system issues. Coordinate with OEMs/technical partners for timely resolution of faults. Escalate unresolved issues promptly for minimal downtime.

4. Reporting & Documentation



Prepare and submit daily reports on system health, operations, and any incidents. Maintain comprehensive documentation as per project requirements.

5. Compliance & SOP Adherence



Strictly adhere to O&M procedures, safety protocols, and site guidelines. Ensure uninterrupted operations during all scheduled projection days.

Required Qualifications & Experience



As per

Scope of Work -

(System Operation & Preliminary Diagnostics). Experience in operating projection mapping systems, AV equipment, facade lighting, or similar technologies. Strong technical aptitude for troubleshooting, fault analysis, and understanding system integrations. Ability to coordinate with cross-functional teams and OEM representatives. Good communication skills and disciplined reporting habits.

Additional Expectations



Professional behavior and adherence to site safety protocols. High reliability to maintain uninterrupted daily show operations. Willingness to work evening operational hours as required.
Job Type: Contractual / Temporary
Contract length: 24 months

Pay: ₹15,000.00 - ₹45,000.00 per month

Work Location: In person

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Job Detail

  • Job Id
    JD4715245
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    UP, IN, India
  • Education
    Not mentioned
  • Experience
    Year