Support Coordinator

Year    Tirupati, AP, IN, India

Job Description

Work Type:

Full Time - Work From Office

Roles & Responsibilities:




Make outbound calls to clients using provided leads to schedule training sessions for the Petrosoft software. Coordinate with trainers and clients to book and confirm training time slots. Schedule a

minimum of 45 training sessions per day

. Track and follow up to ensure

trainers complete at least 50 trainings per month

. Maintain accurate records of scheduled and completed trainings. Communicate effectively in multiple South Indian languages to cater to regional clients. Handle rescheduling, cancellations, and last-minute changes promptly and professionally. Report daily and monthly progress to the team lead/manager. Assist in resolving minor queries related to training coordination.

Requirements:




Proven experience in support coordination, customer service, or telecalling. Fluency in

at least two South Indian languages

(Kannada, Tamil, Telugu, Malayalam); proficiency in English and Hindi is a plus. Good communication skills. Strong organizational and time management abilities. Ability to handle high call volumes and multitask efficiently. Positive attitude, team player, and customer-centric approach.
Apply now on careers@ymtsindia.com or
+91-8688400283 (HR), +91-6281008630, +91-9966062884



Disclaimer :




During the course of your candidature and/or on successful conversion to employment, the Company may retain a third party to conduct a background check on you covering, among other things, your education, previous employment(s), achievements listed on your resume/CV, criminal history, etc. By applying to any job you hereby agree to execute such forms as may be required by the Company and/or the third party to facilitate such background checks. You also acknowledge and agree that your employment with YMTS,INDIA is subject to your receiving a clean background verification report. YMTS INDIA reserves the right to revoke your offer and/or terminate your employment on the basis of an adverse report.


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Process




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---------------


+91-8688400283 (HR)


+91-6281008630


careers@ymtsindia.com


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Job Detail

  • Job Id
    JD4425803
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Tirupati, AP, IN, India
  • Education
    Not mentioned
  • Experience
    Year