Job Description

Job Title: Member Support & Coordination Executive

Location:

Bhubaneswar

Department:

Operations & Member Relations

Reports To:

Community Manager / Operations Head

Note: Please carefully read the requirements before applying for this job, as it is only open to females.

Job Summary:

We are looking for a dynamic and service-oriented

Member Support & Coordination Executive

to be the primary point of contact for inbound member inquiries and to coordinate seamlessly with internal teams for smooth day-to-day operations. This hybrid role is ideal for someone who thrives in a fast-paced coworking environment, enjoys interacting with people, and is excellent at multitasking.

Key Requirements:

Female candidates are preferred for this role

0 - 2 years of experience in customer service, front desk, or admin roles; coworking, real estate or hospitality experience is a plus. Strong verbal and written communication skills in English and the local language. Friendly, proactive, and confident personality with a customer-first attitude. Excellent multitasking and organizational abilities. Familiarity with

basic office software (MS Office/Google Workspace) and CRM systems.

Key Responsibilities:

Inbound Member Support

Handle inbound calls and email queries from potential and existing members. Provide accurate information about workspace plans, pricing, facilities, and availability. Schedule and coordinate workspace tours and virtual meetings with the sales/community team. Maintain a courteous, helpful, and solutions-driven approach in all communications.

Internal Coordination

Coordinate with the legal and accounts team get the process along. Follow up on agreement renewals by members and ensure timely renewals. Coordinate with Legal and other govt departments as per requirements getting the renewals done.

Administrative Support

Update CRM and internal systems with member details, visit records, and call logs.

Working Hours

: 9:00 AM to 6:00 PM, Monday to Saturday

What We Offer:

A collaborative, open work environment Growth opportunities in the coworking and flexible office space industry Exposure to dynamic startups, creators, and professionals
Job Type: Full-time

Pay: ₹8,000.00 - ₹20,000.00 per month

Work Location: In person