Job Description

Key Responsibilities and Accountabilities (KRAs):

1. Strategic Oversight and Team Leadership


Develop and drive strategies for sourcing, quality assurance, supply chain

optimization, and after-sales service.


Lead, guide, and oversee respective team members in executing plans and

achieving targets.


Ensure accountability and performance across all related functions while fostering a

collaborative team environment.


Monitor progress and provide strategic direction to address challenges and capitalize

on opportunities.

2. Proven Expertise in Process Implementation


Demonstrate a strong track record of successfully implementing processes that drive

efficiency and operational excellence.


Establish and refine workflows and procedures to enhance overall performance.


Align process improvements with business objectives and ensure their sustainability.

3. Comprehensive Product Lifecycle Management


Oversee the 360-degree product lifecycle, from vendor sourcing to post-sales service

delivery.


Ensure cross-functional coordination for seamless product development, quality

assurance, logistics, and customer satisfaction.

4. Quality Assurance Leadership


Supervise the Quality Department to maintain high product standards and cost-

effectiveness.


Set quality benchmarks and ensure compliance through regular audits and reviews.


Lead initiatives to reduce defects and enhance product reliability.

5. Sourcing Strategy Development


Design and implement sourcing strategies that balance cost, quality, and delivery

timelines.


Identify and onboard best-in-class vendors for existing and new product categories.


Establish long-term partnerships with suppliers to support sustainable growth.

6. Supplier Management


Oversee supplier relationships to ensure consistent quality and timely deliveries.


Drive performance improvement initiatives and resolve supplier-related disputes

effectively.


Regularly evaluate supplier capabilities and align them with organizational goals.

7. Supply Chain Optimization


Strategize and oversee the execution of supply chain plans to meet demand

forecasts.


Guide teams to optimize supply chain processes, reduce costs, and improve delivery

timelines.


Coordinate with production, logistics, and warehousing teams to ensure smooth

operations.

8. Inventory Management


Provide strategic direction for inventory forecasting and optimization.


Oversee inventory control measures to prevent stock-outs and reduce excess

inventory.


Analyze trends across FBA, FBF, and in-house warehouses to make proactive

adjustments.

9. Warehousing and Distribution


Lead teams to coordinate with logistics partners for cost-effective transportation.


Ensure optimization of transportation routes and compliance with regulations.


Guide warehousing operations to achieve efficient storage and distribution practices.

10. After-Sales Services Management


Supervise the after-sales services team to ensure timely and efficient customer

support.


Develop strategies to reduce customer complaints and enhance service satisfaction.


Monitor service metrics and guide improvements in response times and issue

resolutions.

11. Cost Management


Identify cost-saving opportunities and guide teams in implementing efficiency

initiatives.


Analyze cost drivers and establish metrics for continuous performance tracking.


Ensure cost management aligns with overall business goals.

12. Process Improvement and Innovation


Lead efforts to identify opportunities for process optimization across sourcing and

supply chain functions.


Drive adoption of innovative practices to enhance efficiency and effectiveness.


Collaborate with cross-functional teams to implement and sustain improvements.

13. Compliance and Risk Management


Oversee adherence to laws, regulations, and industry standards.


Identify and mitigate potential supply chain risks to ensure business continuity.


Establish controls and best practices to safeguard operations.

14. Team Development and Performance Management


Mentor and develop team members to enhance their skills and performance.


Provide clear direction, feedback, and growth opportunities to build a high-performing

team.


Promote a culture of ownership, accountability, and continuous improvement.

Qualifications and Skills:

Bachelor's degree in Supply Chain Management, Logistics, Business Administration,

or a related field (Master's degree preferred).


Minimum of 15 years of experience in Sourcing and Supply Chain Management, with

at least 5 years in a leadership role.


Proven expertise in process implementation and driving operational excellence.


Strong negotiation and relationship management skills.


Excellent analytical, problem-solving, and decision-making abilities.


Advanced skills in Microsoft Excel and G-Suite applications.


Exceptional leadership, communication, and interpersonal skills.

Job Type: Full-time

Pay: Up to ₹70,000.00 per month

Benefits:

Health insurance
Work Location: In person