Job Description

JD - Manager - Supply Chain Strategy & Ops Excellence

About Xhipment

Xhipment is a Digital Freight Forwarding and Supply Chain Management Platform that is simplifying Global Trade - a multi-billion-dollar opportunity worldwide. We work closely with our customers at the intersection of cutting-edge technology and a customer-obsessed operations team to deliver a world-class shipping experience.

We enable exporters, importers, and D2C brands to move goods across geographies with speed, cost-efficiency, and visibility. Our core founding team includes tenured Amazon alumni who have built and scaled multiple billion-dollar businesses.

About the Role

Experience:

5-7 years in Supply Chain Procurement, Network Design, and Process Improvement

Requirement:

Immediate

Work Mode:

Work from Office

Location:

Bengaluru

Shift:

May extend till 11 PM IST to work with global vendors (US/Europe time zones)

We are seeking a dynamic

Procurement & Ops Excellence Manager

to own procurement strategy, design a scalable global freight network, and drive continuous improvement across lanes. This role combines vendor management, network design, and process optimization -- and works closely with our Geo Heads to deliver superior cost, reliability, and service.

Key Responsibilities

1. Procurement & Vendor Management

Own procurement strategy across assigned geographies (ocean, air, drayage, warehousing, last-mile). Source, negotiate, and finalize rate contracts with carriers, consolidators, and trucking vendors. Build and maintain a preferred vendor base with robust performance scorecards. Secure capacity proactively by forecasting demand with Geo Heads.

2. Network Design & Optimization

Analyze trade lane performance and design a robust, scalable supply chain network to reduce lead times, improve service reliability, and lower landed cost. Continuously evaluate alternative routings, transshipment hubs, and partners to optimize cost-to-serve. Support expansion into new lanes (IN?WW, CN?US, SEA?EU etc.) with lane setup playbooks and SOPs.

3. Operational Excellence & Continuous Improvement

Define lane-level SOPs in collaboration with Geo Heads and Operations teams. Monitor shipment milestones, exceptions, and on-time performance using dashboards. Run root-cause analysis for service failures and lead corrective/preventive action. Partner with Product/Tech teams to automate processes, standardize workflows, and drive measurable improvements.

4. Cost & Performance Management

Track procurement cost vs market benchmarks and improve cost competitiveness. Drive quarterly business reviews with key vendors, share scorecards, and co-develop improvement plans. Identify cost-saving and process-efficiency opportunities with clear ROI impact.

5. Compliance & Risk Management

Ensure compliance with trade regulations, contracts, and internal governance. Build contingency plans for capacity shortages, rate volatility, and operational disruptions.

What We're Looking For

Education:

Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or related field (Master's degree is a plus).

Experience:

5-7 years in procurement, freight forwarding, or supply chain operations with exposure to network design and process excellence.

Skills:

Strong vendor negotiation and relationship management skills. Deep understanding of ocean/air freight, trucking, and global trade lanes. Experience with SOP creation, process improvement, and cost analysis. Excellent analytical, communication, and stakeholder management skills. Proficiency in supply chain tools (rate management, TMS, dashboards).

Mindset:

Problem-solver, data-driven, thrives in ambiguity, and takes end-to-end ownership.

Why Work with Us

Build, Operate, Scale, Repeat:

You'll have true ownership -- build lanes, set up vendors, run them at scale, and then go solve the next big problem.

First Principles Thinking:

We don't copy-paste solutions. We go deep, stay curious, and work backwards from our customer needs.

Transparency & Professionalism:

We respect personal commitments and create a high-trust environment where you can do your best work.
Job Types: Full-time, Permanent

Pay: ₹1,500,000.00 - ₹1,800,000.00 per year

Benefits:

Health insurance Provident Fund
Application Question(s):

We work 6 days a week - Monday to Friday from office and Sat is WFH. Are you fine with the same? How many years of work experience do you have with Supply Chain Management? If selected, how soon can you join us? (Please mention in days)
Work Location: In person