Job Description

: Supply Chain Specialist
Epiroc India is looking for an enthusiastic and organized Supply Chain Specialist who takes care and supports APAC CSC as a representative of our Supply Chain organization. Focus is on order booking & invoicing of spare parts and capital equipment to the APAC Region.
Job responsibility:

• zero LTI & MTI and 100% reporting of near miss in TIA.
• Order processing
• Receive and review customer orders, ensuring all necessary details are correct (e.g., product codes, quantities, delivery addresses).
• Process orders into the system accurately in a timely manner and order acknowledgement by mail.
• Picking and Packing
• Ensure that the packing process is efficient, and products are securely packaged to prevent damage during transit.
• Verify that the right products and quantities are packed for each order.
• Label orders correctly with shipping information, customer details, and tracking numbers.
• Shipping and Distribution.
• Select appropriate carriers and shipping methods based on order size, customer preferences, and delivery times.
• Ensure that all shipping documentation, such as invoices, packing slips, and customs forms (if applicable), are included with the order.
• Communication.
• Handle customer inquiries or issues related to order status, delivery delays, or product availability.
• Provide proactive communication about any potential delays or backorders and work with customers to find solutions.
• OR booking and OI communication to all concern teams.
• Return and Exchange.
• Oversee the processing of returned orders, ensuring that returns are logged, inspected, and processed correctly.
• Coordinate with the CC team to handle exchanges, refunds, or replacements as needed.

Educational and skills requirements

• Bachelor's degree in commerce from reputed institutions.
• Good communication and analytical skills.
• Self-starter and goal oriented.
• Attention to details and strong sense of responsibility.
• Team player - open-minded and flexible.

Company presentation:
Epiroc is a leading productivity partner for the mining, infrastructure and natural resources industries. With cutting edge technology, Epiroc develops and produces innovative drill rigs, rock excavation and construction equipment, and provides world-class service and consumables. The company was founded in Stockholm, Sweden, and has passionate people supporting and collaborating with customers in more than 150 countries. Epiroc had revenue in 2017 of $ 3.7 billion USD and has more than 13,000 employees. Principal product development and manufacturing units of Epiroc are located in Sweden, the United States, Canada, China and India.
Diversity is key to grow fresh and innovative ideas and solutions for our customers. In the 150 countries where you can find us, we encourage our employees to take ownership of their own development and careers with the support from their leaders. This way our employees can grow in the business, wherever they are at their careers, from entry level to senior leadership. We are committed to give you every opportunity to succeed in a culture of innovation, diversity and collaboration, combined with a caring atmosphere. We are committed to give you every opportunity to succeed in a culture of innovation, diversity and collaboration, combined with a caring atmosphere.
Epiroc Product Company Nashik established in 1972, having young and energetic team of 230 strong employees. Five divisions operating as one organisation - Underground Rock Excavation (URE), Surface and Exploration Drilling (SED), Drilling Solution (DS), and Mining and Rock excavation Service (MRS).
Epiroc Product Company Nashik develops, manufactures and markets a wide range of mining and construction equipment for global market, with focus on the India market.
Learn more at
Epiroc is a global productivity partner for mining and construction customers, and accelerates the transformation toward a sustainable society. With ground-breaking technology, Epiroc develops and provides innovative and safe equipment, such as drill rigs, rock excavation and construction equipment and tools for surface and underground applications. The company also offers world-class service and other aftermarket support as well as solutions for automation, digitalization and electrification. Epiroc is based in Stockholm, Sweden, had revenues of more than SEK 60 billion in 2023, and has around 18 200 passionate employees supporting and collaborating with customers in around 150 countries. Learn more at .