Job Description

We are seeking a detail-oriented and proactive

Logistics Executive

to manage and execute end-to-end order processing and dispatch operations. This role is critical in ensuring accurate and timely shipments, maintaining coordination with courier partners, and supporting a seamless post-order customer experience.

The ideal candidate thrives in a fast-paced environment, is highly organized, and understands the importance of time-bound delivery and customer satisfaction.

Key Responsibilities:

Order Processing:

Process and verify daily customer orders from internal systems or online platforms. Ensure all order details are complete and accurate before dispatch.

Dispatch Coordination:

Prepare shipping documents (invoices, packing lists, labels). Schedule and coordinate daily dispatches with courier partners and third-party logistics (3PL). Monitor pick-up schedules and ensure timely handovers.

Shipment Tracking & Follow-up:

Track shipments end-to-end and proactively address delivery delays or issues. Communicate with courier partners to resolve undelivered or returned shipments. Update order status in internal systems and ensure transparency across teams.

Inventory & Warehouse Coordination:

Collaborate with warehouse staff to ensure product availability and timely packing. Report stock discrepancies or packaging issues.

Reporting & Documentation:

Maintain accurate logs of dispatch records, courier invoices, and delivery confirmations. Prepare weekly reports on order volumes, delays, returns, and logistics performance.

Requirements:

Bachelor's degree in Business Administration, Logistics, Supply Chain, or a related field. 1-3 years of experience in logistics, order fulfillment, or supply chain operations. Strong knowledge of courier platforms and shipping documentation. Familiarity with inventory or order management systems (e.g., Unicommerce, Shopify, etc.). Excellent communication and coordination skills. Ability to multitask, prioritize, and work under pressure. Proficiency in MS Excel / Google Sheets.
Job Type: Full-time

Pay: ?14,002.19 - ?18,000.00 per month

Benefits:

Food provided Leave encashment Paid time off
Work Location: In person