Job Description

Parts follow up of service parts from external Global Suppliers, Ford plants and catering to the
dealers.


Schedule release on suppliers, follow-up with suppliers for delivery promise. Liaise with the transporter and traffic team for shipment delays. Follow up with QC team, Depot and Contract Packers for prioritization of receipts or any
shipment discrepancies.


Follow-up with Purchase for resolving purchase related issues. This could be price revision
request from suppliers, tool breakdown, supplier bankruptcy, resourcing.


Responding to Customer Liaison, High-level Helpdesk and Golden Service about part
availability date.


Coordinate with Supplier Technical Assistance (STA), Purchase and supplier during engineering
level changes.


Coordinate with suppliers and campaign coordinators for procuring parts from supplier to meet
campaign requirements.


Educate the suppliers on importance of Q1 rating and try to improve their delivery performance. Take premium freight decisions based on part criticality. Responding to queries from Supplier, Purchase, Inventory, Central Forecasting and Supply chain
management team.


Work in conjunction with suppliers to secure on time delivery and improve other processes to
support increased supplier delivery performance ratings.



1. B.E with 2 to 5 years of experience in Supply Chain, Inventory, Forecasting & Logistics.


2. Good Communication Skills


3. Good Analytical Skills.



N/A