Job Description

As a member of the ShipBob Team, you will benefit from an environment where everything is achievable. We aim to be a place where you can:

• Write Your Career Story. Because we are solving some of the most difficult problems in global commerce, you have the opportunity to write the story that will make your career.
• Experience Global Impact and Global Connection. At ShipBob we benefit from diverse cultures and perspectives in service of the global community.
• Grow With An Ownership Mindset. We believe that great innovation comes from great transparency. We are more resilient and more creative when we have an inclusive and transparent culture where everyone knows our strengths and opportunities.

Title: Supply Chain Analyst, Forecasting Role Description: We are looking for a Supply Chain Analyst to join the Forecasting team. You will be responsible for communicating and presenting our outbound and inbound forecasts to Operations leadership as well as monitoring merchant volume on a daily basis. You will help expand the scope of Shipbob's forecasting program and provide coverage to a growing list of sites across different time zones. You will be responsible for providing accurate forecast estimates for all operational functions to aid in site labor planning. What you'll do:

• Present weekly forecasting numbers to site leaders and Regional Directors, communicating key merchant volume deviations, promotional events, and new merchant arrivals to ensure all sites have accurate predictions for labor planning.
• Alert Operations and Merchant Success teams to merchants with large shifts in daily order volumes; monitor merchant's social media accounts and work with the Merchant Success team for sales and promotions.
• Liaise with the Implementation team on new merchant expectations and provide accurate forecast numbers to operators.
• Track inbound shipments tied to potential large influxes of orders.
• Use data driven reports and analyses to identify process failure/ common issues within all forecasting, support tasks.
• Provide support in running and maintaining the forecasting model.
• Share knowledge with other teams, partner sites and leadership on effective practices, competitive intelligence, business opportunities and needs.
• Additional duties and responsibilities as necessary.

What you'll bring to the table:

• 1-2 years experience with e-commerce fulfillment is a plus.
• Knowledge of SQL and Excel preferred.
• Knowledge of PowerBI and Python is a plus.
• Willingness to learn above technologies and demand forecasting.
• Qualitative and quantitative research skills and creative problem solving required.
• Proven ability to proactively work with and engage with a variety of stakeholders.
• Hard working with a focus on learning and passionate about helping small businesses compete online.
• Ability to work in challenging situations and remain focused.

Reports to: Supply Chain Manager Perks & Benefits:

• Medical & Accidental Insurance
• 401K Match
• Competitive Salary & Equity
• All Purpose Leave
• Work From Home Stipend
• Referral Bonus Program
• Fun Culture >>> Check us out on Instagram (@lifeatshipbob)

We recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of experience and skills combined with passion is a key to innovation and excellence; therefore, we encourage people from all backgrounds to apply to our positions. About You: At ShipBob, we're looking to bring on board people who embody our core values:

• Be Mission-Driven. We want team members that are passionate about helping entrepreneurs improve their business, and bring that passion every day.
• Be Humble. We have ambitious goals, and our team members understand that success or failure depends on us working together and leaving egos at the door.
• Be Resilient. Logistics is a complicated business. So is software. We value team members that never give up and keep iterating until a problem is solved.
• Be a Creative Problem Solver. As a startup, we value smart, innovative solutions to complex problems. We fall in love with the problem, not our "favorite" solution.
• Be Safety Minded. It's not just talk; it's the way you work.

About Us: ShipBob is a cloud-based logistics platform that partners with over 7,000+ e-commerce businesses to help make their entrepreneurial dreams a reality. We offer a full suite of fulfillment solutions for our merchants, including the ability to improve their transit times, shipping costs and deliver best in class experience to their customers. With an almost 100% accuracy rate in fulfilling orders and orders shipped on time, our merchants can count on us to deliver excellent service. As one of the fastest growing tech companies in Chicago with over $330M+ raised from blue-chip investors like Menlo Ventures, Bain Capital Ventures, Hyde Park Venture Partners and SoftBank Vision Fund 2, our goal is to continue to be the #1 best fulfillment technology in the industry. ShipBob provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.