Job Description

WHAT YOU'LL DO

BCG enjoys double digit growth year on year employing 25,000 people across 50 countries. It is one of the world’s largest true partnerships (1,500 partners); operates a matrix of business units (geographies), practice areas and functions; and culturally places a strong emphasis on values, entrepreneurialism and decision making through consensus. Our growth means there is a continuous change agenda. Key value drivers for the firm, and Procurement, are ensuring the right quality products and services are sourced from a reputable, global, and diverse supplier base, achieving speed to market, value for money and operational efficiency. The Supplier Management Lead will drive continuous improvement across the procurement function, increasing efficiencies and serving as a resource across all functions of Global Procurement

• Lead the Supplier introduction/intake process and act as the procurement point of contact for the same
• Inspire first-class customer experiences: with a profound understanding of what a great customer journey looks like, you lead the team in delivering excellent customer satisfaction, taking accountability for the end-to-end experience, and resolving issues
• Ensure timeliness of completion for all tickets/incidents and escalations routed to PSC
• Ensure a strong governance mechanism is in place for effective supplier on boarding including due diligence checks and risk assessment
• Be the point of contact for and resolve all supplier management enquiries, building, and maintaining relationships whilst being sensitive to local and supplier requirements.
• Support administrative efforts across procurement functions through data gathering and analysis, auditing metrics, and enhancing program deliverables
• Manage/Collect/Load all necessary documents for suppliers e.g. Regulatory/compliance/tax/legal documentation in the system including following up to get the same
• Maintain Vendor Master data in our system and in our Vendor Portal also manage suppliers distribution list and mass mailing
• Drive operational excellence to ensure processes are continuously optimized, leveraging digital solution and outsourced operations management as appropriate
• Acting as liaison with Accounts Payable regarding invoicing issues, supplier terms
• Support Supplier Governance Team’s development projects, as well as internal communication with stakeholders
• Maintain supplier master data to a high level of data integrity, ensure accurate data gathering, reporting and provide intelligent insights to further reduce risk
• Maintain, monitor and leverage KPI’s to ensure success, managing the day-to-day operations monitor trends to develop service performance.
  

YOU'RE GOOD AT

• 
  Highly self-motivated with the ability to drive change in a global organization with minimum supervision
• Service-oriented, anticipates the needs of others and work proactively to seek opportunities to support others
• Convey a strong positive personal and professional image with excellent standards of professional behavior and ethics
• Team player, highly motivated, energetic, resourceful and friendly
• Timely, flexible, and able to work under pressure
• Demonstrates accountability and ownership, good judgement and reaches sound conclusions
• Highly organized, detail oriented and able to handle multiple projects
• High level of initiative and resourcefulness
• Comfort with ambiguity and iterative process
  

YOU BRING (EXPERIENCE & QUALIFICATIONS)

• 
  University degree or equivalent
• 8+ years of experience preferably in a service center, analyzing data in sourcing, running procurement operations or procurement consulting
• Experience of managing a team with SLA and performance
• In-depth knowledge of strategic sourcing processes
• Excellent interpersonal skills and oral and written communication skills with experience of managing multi-geographies across time-zones
• Proficiency in Microsoft suite (Word, Excel, and PowerPoint), proficiency in Purchase-to-pay tools (e.g. Coupa, Ariba, Emptoris, Oracle, etc)
• Global experience within the professional services industry to procurement or related function
• Excellent organizational skills, ability to set priorities, attention to details and tenacious with follow-ups
  

YOU'LL WORK WITH

Members of our finance team are responsible for preserving the intellectual capital, assets, and integrity of BCG. We make a decisive impact on the firm’s direction, performance, and risk-management models. Finance jobs include accounting and reporting, planning and analysis, tax and treasury, financial systems, payroll, and executive compensation.