Job Description

Responsibilities

Staff Management:

Supervise, train, and schedule store employees. Handle hiring, performance reviews, and motivate the team to meet goals.

Store Operations:

Manage all day-to-day operations, ensuring smooth workflow and adherence to policies and procedures. This includes opening/closing the store and maintaining cleanliness.

Customer Service:

Ensure high standards of customer service, resolve complaints, and assist customers as needed.

Inventory Control:

Monitor stock levels, conduct inventory checks, and manage stock replenishment to ensure adequate supply.

Sales and Performance:

Implement sales strategies, monitor sales performance, and work to achieve sales targets. Prepare sales reports and analyze performance metrics.

Financial Management:

Handle finances, prepare budgets, and manage records of sales and expenditures.

Store Presentation:

Maintain a clean, organized, and presentable store environment, including managing displays.
Qualifications and skills

Experience:

Previous experience in a retail, supervisory, or management role is often required.

Leadership:

Strong leadership and organizational skills are essential for managing a team and operations.

Communication:

Excellent verbal and written communication skills for interacting with staff and customers.

Customer Service:

A strong customer service orientation and the ability to handle inquiries and complaints professionally.

Technical Skills:

Proficiency in inventory management, point-of-sale (POS) systems, and other relevant software.

Problem-Solving:

Ability to handle unexpected issues and find effective solutions.

Flexibility:

Ability to work a flexible schedule, including weekends and holidays.
Job Type: Full-time

Pay: ₹14,369.66 - ₹20,810.44 per month

Work Location: In person