Lead, train, and mentor a team of detailers, fostering a collaborative and efficient work environment.
Assign tasks based on skill levels and workload, ensuring optimal team performance.
Conduct regular performance evaluations and provide constructive feedback.
2.
Quality Control & Standards Compliance
Inspect all vehicles pre- and post-detailing to ensure adherence to quality standards.
Address any discrepancies or customer concerns promptly, ensuring satisfaction.
Maintain up-to-date knowledge of industry best practices and integrate them into daily operations.
3.
Inventory & Equipment Management
Monitor and manage inventory levels of cleaning agents, tools, and equipment.
Ensure all detailing equipment is maintained, cleaned, and serviced regularly.
Order supplies as needed, adhering to budgetary constraints.
4.
Operational Efficiency
Develop and implement efficient workflows to maximize productivity.
Coordinate with other departments (e.g., sales, service) to align detailing schedules with showroom needs.
Ensure timely completion of detailing tasks, especially for vehicles scheduled for delivery or showroom display.
5.
Customer Interaction & Satisfaction
Engage with customers to understand specific detailing requirements or concerns.
Address and resolve customer complaints related to detailing services.
Ensure vehicles are presented in pristine condition, enhancing the showroom's reputation.
6.
Health, Safety & Compliance
Enforce safety protocols, ensuring the team uses personal protective equipment (PPE) and follows safe handling procedures for chemicals.
Maintain a clean and organized work environment, adhering to health and safety regulations.
Job Type: Full-time
Pay: ₹10,000.00 - ₹15,000.00 per month
Schedule:
Day shift
Work Location: In person
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