Job Description

Company Overview

Royal Brothers is one of India's largest two-wheeler rental companies, operating in 20+ cities across 8 states. Since 2015, we've successfully completed over 7 lakh bookings, offering tech-enabled, self-ride mobility solutions. With a focus on safety, service quality, and vehicle health, our VHM (Vehicle Health & Maintenance) teams ensure our fleet runs at peak performance.

Position Summary: Supervisor

The Supervisor will oversee the day-to-day functioning of the garage and service team, ensuring that all vehicles are maintained as per standards, serviced on time, and ready for deployment. This role involves strong people management, technical know-how, and coordination with multiple internal teams to maintain fleet health and service excellence.

Key Responsibilities

Lead and supervise technicians and garage operations to ensure timely and high-quality maintenance Assign and monitor daily job cards, inspections, and repair work Ensure vehicles are road-ready and meet internal quality and safety standards before delivery Oversee routine servicing, major repairs, and breakdown resolutions across the fleet Maintain and update vehicle health reports, job cards, and service records in backend systems Track and manage spare parts inventory, ordering, and consumption efficiently Train junior technicians and ensure SOPs and safety practices are followed at all times Collaborate with Backend VHM Executives, Fleet Teams, and Central Operations for escalations or technical guidance Monitor garage performance indicators such as TAT, repeat issues, and repair quality Conduct technical audits and flag systemic issues or vehicle models needing special focus Ensure timely renewal of vehicle compliance documents (FC, pollution, insurance)
Qualifications

ITI/Diploma in Automobile or Mechanical Engineering 5+ years of experience in two-wheeler servicing, with at least 1-2 years in a supervisory or team lead role In-depth knowledge of two-wheeler systems (RE, Bajaj, Honda, TVS, Yamaha, Hero, etc.) Good understanding of garage workflows, tools, and quality control checks Proficiency in maintaining service logs, Excel/Google Sheets, and digital job card tools Ability to manage a team, multitask, and meet service SLAs Strong communication and leadership skills Valid two-wheeler license is mandatory
Perks & Benefits

Competitive salary and monthly performance incentives Growth path to Garage Manager or Regional Lead roles Dynamic work environment with high impact and ownership
Job Types: Full-time, Permanent

Pay: ?300,000.00 - ?350,000.00 per year

Benefits:

Health insurance Provident Fund
Work Location: In person