Job Description

Job Title:

Supermarket Manager

Job Summary:

The Supermarket Manager is responsible for overseeing the day-to-day operations of a supermarket. This includes managing staff, ensuring excellent customer service, maintaining inventory levels, meeting sales goals, and ensuring compliance with health and safety regulations. The manager also implements marketing strategies, monitors financial performance, and ensures the store runs efficiently and profitably.

Key Responsibilities:

Operational Management:

Oversee daily store operations and ensure smooth workflow. Ensure store is clean, well-organized, and fully stocked. Monitor stock levels and order new supplies as needed. Coordinate with suppliers and manage deliveries.

Staff Supervision:

Hire, train, and manage store staff. Schedule employee shifts and delegate tasks effectively. Conduct performance evaluations and provide coaching or disciplinary action when necessary.

Customer Service:

Ensure high levels of customer satisfaction. Resolve customer complaints promptly and professionally. Implement strategies to improve customer service and increase sales.

Sales and Financial Management:

Monitor sales performance and develop strategies to achieve targets. Prepare and manage budgets, and analyze financial reports. Reduce waste and shrinkage to optimize profitability.

Compliance and Safety:

Ensure compliance with health and safety regulations. Conduct regular audits and risk assessments. Maintain records as required by law and company policy.

Marketing and Merchandising:

Implement in-store promotions and advertising strategies. Ensure attractive product displays and correct pricing.

Requirements:

Proven experience as a retail or supermarket manager (3+ years preferred). Strong leadership and decision-making skills. Excellent organizational and problem-solving abilities. Proficiency in inventory and point-of-sale (POS) systems. Knowledge of customer service principles and practices. Ability to work flexible hours, including weekends and holidays. Degree or diploma in Business Administration, Retail Management, or a related field is an asset.

Working Conditions:

Fast-paced retail environment. Long periods of standing and occasional lifting of stock items. May require working evenings, weekends, and holidays based on business needs.
Job Type: Full-time

Pay: ?20,000.00 - ?25,000.00 per month

Schedule:

Morning shift
Work Location: In person