Job Description

About the Company:

Ecoste is a pioneer in eco-friendly and sustainable building materials, offering innovative solutions like WPC doors, PVC boards, and interior products. With a focus on quality, design, and environmental consciousness, Ecoste is building a green future.

Role Overview:

We are looking for a proactive and enthusiastic

Customer Support Executive Intern

to join our team. You will act as the first point of contact for our customers, helping to resolve queries, manage communications, and ensure customer satisfaction.

Key Responsibilities:

Handle inbound and outbound customer calls and emails Resolve product/service-related issues with clarity and professionalism Maintain records of customer interactions and feedback Assist with order processing and updates Coordinate with internal teams (sales/logistics) for query resolution Gather customer feedback to improve service delivery Maintain a positive, empathetic, and professional attitude toward customers

Who Can Apply:

Pursuing or completed graduation in any field (preferably BBA, B.Com, BA) Excellent communication skills (verbal & written) Basic understanding of MS Office and CRM systems Positive attitude and willingness to learn Ability to multitask and work in a fast-paced environment Freshers are welcome

Perks & Benefits:

Certificate on completion Opportunity for full-time placement based on performance Hands-on experience with a growing and reputed brand Mentorship from experienced professionals
Job Types: Full-time, Internship
Contract length: 3 months

Pay: ?5,086.00 - ?9,336.67 per month

Benefits:

Food provided Internet reimbursement Life insurance
Work Location: In person