India (Hyderabad, primarily onsite with some remote flexibility) / Poland (Krakow or similar)
Type:
Permanent
Role Overview
As an SME, you will provide deep process knowledge to ensure successful transitions in your functional area. You will work closely with client teams, transition managers, and operations to ensure knowledge transfer, documentation, and readiness.
Key Responsibilities
Provide process expertise during due diligence and knowledge transfer.
Support creation of SOPs and process documentation.
Identify risks, dependencies, and improvement opportunities.
Work closely with client SMEs to ensure knowledge capture.
Provide hypercare support during stabilisation.
Skills & Experience
5+ years of process experience in Finance (P2P, O2C, R2R), Procurement, or HR.
Strong knowledge of global process frameworks and best practices.
Prior exposure to Shared Services, GBS, or BPO desirable.
Excellent stakeholder management skills.
Compensation