Hiring:
Subject Matter Expert (SME)
International voice experience is mandatory!!
Location: Kolkata
Role: SME / Sr. SME
Experience: 1-2+ years (International Voice Process)
Qualification: UG/Graduate
CTC: 6 LPA
Shift: 24x7 (5 days working)
One-way cab provided
Notice Period: Immediate to 15 days
Responsibilities:
Support and guide agents with complex telecom queries Conduct trainings & improve process efficiency
Handle escalations and ensure quality service delivery
Apply at: anchalsingh@enhanceplus.org
Job Type: Full-time
Pay: ?500,000.00 - ?600,000.00 per year
Work Location: In person
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