Job Description

About Metaforms

===================


At Metaforms, we're redefining how market research gets done.


Our AI platform empowers the world's leading research agencies to scale 10x faster while maintaining quality. With AI Agents augmenting survey programming, data processing, and project management, we help customers like

Dynata, Savanta, and Borderless Access

deliver more projects with less effort.

1,000+ surveys processed monthly

Serving Fortune 500 companies

Experiencing rapid month-over-month growth

Backed by $9M in Series A funding to aggressively scale

The Role

============


We're hiring a

Subject Matter Expert (SME) - Confirmit

to serve as the

expert on Confirmit workflows

within our automation platform.


You'll design and manage surveys, test new features, and collaborate with engineering to improve automation reliability -- ensuring our AI products replicate real-world research complexity at scale.

What You'll Do

==================

Create and manage surveys using

Confirmit

with advanced routing and validation Act as the

SME for Confirmit

, bringing deep knowledge of survey workflows Test surveys, troubleshoot issues, and identify gaps in Confirmit functionality Provide structured feedback to improve automation accuracy and researcher experience Collaborate with AI engineers and product teams on Confirmit-specific workflows Support customer demos by showcasing

Confirmit workflows

Help resolve Confirmit-related queries, tickets, and training needs

What We're Looking For

==========================

Core Skills

5+ years of experience in

Confirmit survey programming

Deep knowledge of survey logic, scripting, and workflows in Confirmit Strong troubleshooting and debugging skills Excellent collaboration and communication abilities

Bonus Points

Experience with survey automation or integrating Confirmit with DP/BI tools Exposure to AI-driven survey programming approaches

Why Join Metaforms?

=======================

Build at the frontier of

AI-powered survey automation

Work with a highly motivated team of

engineers, researchers, and product thinkers

Thrive in a

zero-bureaucracy culture

focused on speed, quality, and customer outcomes Be part of a

Series A funded company ($10M+)

scaling rapidly

Benefits

============

Full family health insurance $1,000 USD annual reimbursement for skill development Dedicated mentor/coach support Free lunch & dinner at the office * Monthly food/snacks allowance