Job Description

The

Opportunity:

Avantor is looking for a dynamic, forward-thinking, and experienced Subject Matter Expert who will be responsible for identifying and finding end to end solutions in fixing process gaps and ensuring the company receives payments for goods and services and properly records the transactions by posting receipts and resolving discrepancies according to established policies and procedures in an efficient, timely and accurate manner.


This role will be a full-time position based out of our

Coimbatore, India office

. The role also involves taking part in various strategic initiatives related to continuous improvement, learning & training of team members, take lead of small projects and customer problem solving exercises that would benefit the team in increased productivity, quality and customer satisfaction.

What we're looking for

Education: Any bachelor's or master's degree & and finance background will be an added advantage.


Should be Flexible to work night shifts and work from the office.

How you will thrive and create an impact

Ability to share inputs and expertise thro' deep knowledge and expertise about end to end cash apps process and assisting internal/ external customers with their inquiries Skills and experience in providing recommendation for procedural improvements when transition happen or on areas where quality performance could be improved ensuring performance objective and team KPIs are met Is a Go To Person within the Cash Apps team for questions, problems, training, audit requirements etc Monitor and provide guidance to the team on working with payments that are unapplied and unidentified and keep them well in control based on the business targets. Involves reaching out to the customer/ collections analyst providing challenges, trends resolving issues Solves cash applications and Evaluated Receipt Settlement mode of ordering and payment Has the ability to understand the influencing factors behind the Auto Hit rate and fall out reasons and able to review anomaly and fix issues. Has the ability to interact with bank and other key stakeholders during batch failures and instruct team to manage priorities during critical period Has understanding of credit card processing contracts, optimization of CC charges that we incur and if there are unusual trends. Ensure that the credit card batch payment failure is worked thro' resolution working with the respective team. Can assess the customers taking discounts and monitor if they are justifiable. If there are specific trends bring it to the stakeholder with relevant recommendation Define procedures or standards since the individual have the knowledge of what is the right or best way to execute a task would be Able to support the definition of processes and policies, build SOP documents, supply business rules and procedures and communicate the contexts in which the rules, processes and policies are applied. Identify issues attributing to account delinquency and discuss them with management.

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer.

Why Avantor?

Dare to go further in your career.

Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.

The work we do changes people's lives for the better.

It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.



We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world.

Apply today!

EEO Statement:

We are an Equal Employment/Affirmative Action employer and VEVRAA Federal Contractor. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local law.


If you need a reasonable accommodation for any part of the employment process, please contact us by email at recruiting@avantorsciences.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

3rd party non-solicitation policy:

By submitting candidates without having been formally assigned on and contracted for a specific job requisition by Avantor, or by failing to comply with the Avantor recruitment process, you forfeit any fee on the submitted candidates, regardless of your usual terms and conditions. Avantor works with a preferred supplier list and will take the initiative to engage with recruitment agencies based on its needs and will not be accepting any form of solicitation