Job Description

having minimum 1-2 year working experience

Make outbound calls to prospective students and clients interested in study abroad or tourist visa services. Handle inbound queries professionally and provide complete information about courses, universities, countries, and visa processes. Explain eligibility criteria, documentation requirements, and application procedures clearly. Maintain a database of leads, follow up regularly, and convert inquiries into successful registrations. Schedule appointments and consultations for counsellors or senior team members. Provide guidance on destinations such as Canada, USA, UK, Australia, New Zealand, Europe, Singapore, etc. Maintain call logs, update CRM systems, and track daily performance targets. Ensure excellent customer service with a polite, professional communication style. Assist in resolving client concerns and provide correct solutions. Coordinate with counsellors, back-end team, and management for smooth workflow.
Job Types: Full-time, Permanent

Pay: ?10,000.00 - ?20,000.00 per month

Benefits:

Cell phone reimbursement Internet reimbursement
Work Location: In person