Job Description

Role: Student Support Assistant (Female Candidates Preferred)

Location: Andheri & Dadar, Mumbai

Company: Edujam LLP - Education / EdTech

Job Type: Full-Time

Salary: ?16,000 - ?22,000 per month + Unlimited Incentives

Experience: 0-2 Years (Freshers Welcome)

Website: www.edujam.in

About Edujam LLP:

Edujam LLP is a fast-growing EdTech organization dedicated to supporting students throughout their academic journey. We work closely with students and partner universities to ensure smooth admissions, academic coordination, and ongoing support.

We are building a student-first, women-friendly workplace where empathy, communication, and growth matter.

About the Role - Student Support Executive

We are looking for a female Student Support Executive who enjoys helping students, resolving queries, and ensuring a smooth academic experience. You will be the primary point of contact for students, handling onboarding, coordination, documentation, and day-to-day support.

This role is ideal for fresh graduates or early-career professionals who want a stable, meaningful career in education and customer support.

Key Responsibilities:

Handle student onboarding and documentation verification (academic & ID documents) Manage student interactions via calls (mandatory), emails, and in-person meetings Resolve student queries with empathy, clarity, and professionalism Assist with fee collection, receipts, and accurate record maintenance Communicate academic updates related to assignments, exams, results, and university circular Maintain organized digital student records Follow up on pending fees, documents, and student requests Coordinate with internal teams and partner universities for issue resolution Support exam registrations, academic events, and operational activities

Who Can Apply:

Female candidates preferred Education: Bachelor's degree in any stream (mandatory) Experience: 0-2 years Freshers with good communication skills are welcome Languages: Fluency in Hindi & English (spoken and written)

Skills Required:

Strong verbal & written communication Call handling & query resolution Documentation & data management CRM / record maintenance Empathetic, polite, and student-friendly approach

Work Schedule:

Days: Monday to Saturday

Timings: 10:00 AM - 7:00 PM

What You'll Gain:

Hands-on experience in student services & academic operations Exposure to university coordination and education processes Stable career growth in a fast-growing EdTech company Skill development in communication, coordination & documentation Supportive, respectful, and student-focused work culture Yearly Bonus + Uncapped Incentives

Ready to Apply?

Send your updated resume to: ruwaida.hredujam@gmail.com

For queries: +91 93727 24691

Join Edujam LLP and grow your career in education while helping students succeed -- because every successful student needs strong support behind them.

Job Types: Full-time, Permanent, Fresher

Pay: ?16,000.00 - ?22,000.00 per month

Benefits:

Internet reimbursement Paid time off
Work Location: In person