Job Description

We are looking for a proactive and empathetic

Student Relationship Manager

to join our team. The ideal candidate will be responsible for managing student interactions, ensuring high levels of student satisfaction, and acting as a liaison between students and the academic or administrative departments.

Key Responsibilities

Build and maintain strong, supportive relationships with students from enrollment to course completion Handle student queries, concerns, and provide timely resolutions Coordinate with academic and administrative departments to support student needs Ensure timely communication regarding batches, sessions, exams, or any updates Collect regular student feedback and escalate key concerns to management Maintain accurate records of student interactions and follow-ups Conduct engagement activities and support orientation and onboarding processes Identify students needing additional attention or support and take appropriate actions

Requirements

Bachelor's degree in any discipline . Excellent communication and interpersonal skills Strong listening skills with a student-first mindset Ability to multitask and manage priorities in a fast-paced environment Basic proficiency in MS Office / Google Workspace Prior experience in student counseling, relationship management, or customer service is a plus

What We Offer

A collaborative and supportive work culture Growth opportunities within the organization The chance to make a real impact on students' success
Job Type: Full-time

Pay: ?15,000.00 - ?20,000.00 per month

Schedule:

Day shift
Work Location: In person

Application Deadline: 15/08/2025
Expected Start Date: 14/07/2025