Job Description

Position: Student Relationship Executive

Company: YES Germany

Location: Hyderabad, Telangana

Experience: 1-4 Years

About YES Germany

YES Germany is a trusted overseas education consultancy that helps students achieve their dream of studying in Germany. We provide end-to-end guidance including university selection, admissions, visa process, and post-admission support.

Role Overview

The

Student Relationship Executive

will be responsible for building strong relationships with students, guiding them through the Germany education process, and ensuring a smooth and positive student experience from inquiry to enrollment.

Key Roles & Responsibilities

Handle student inquiries related to studying in Germany (courses, universities, intake, fees, visa process). Counsel students and parents through calls, meetings, and follow-ups. Maintain strong relationships with students throughout the admission and visa process. Guide students on documentation, application timelines, and required procedures. Coordinate with internal teams (admissions, visa, operations) for smooth processing. Ensure timely follow-ups and conversion of leads into successful admissions. Maintain accurate student data and records in CRM or internal systems. Address student concerns, queries, and complaints in a professional manner. Support students during pre-departure and post-admission stages. Meet assigned targets for student registrations and conversions. Participate in events, seminars, and webinars conducted by YES Germany.
Required Skills & Qualifications

Graduate/Postgraduate in any discipline. Excellent communication skills (English is mandatory). Strong interpersonal and relationship management skills. Student-centric attitude with problem-solving ability. Basic knowledge of overseas education. Ability to handle multiple students and deadlines efficiently. Comfortable with follow-ups, targets, and performance-based roles. Proficiency in MS Office and CRM tools is an added advantage.
Job Types: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹40,000.00 per month

Work Location: In person