The Student Operations Intern will support day-to-day class coordination and student management to ensure smooth academic operations and a positive student experience.
Roles & Responsibilities
Add students to batches and update their records in the system.
Share class links, schedules, recordings, and study materials on time.
Follow up with students for pending documents, eligibility forms, or payments.
Handle student queries regarding classes, exams, LMS, certificates, and support issues.
Coordinate with counsellors and faculty for seamless class operations.
Maintain and update daily reports on attendance, support issues, and batch status.
Ensure every new student receives complete onboarding and orientation.
Escalate unresolved issues to senior operations staff for further action.
Skills Required
Good communication and coordination skills
Basic Excel / Google Sheets knowledge
Ability to multitask and handle student queries politely
Attention to detail and accuracy
Positive & problem-solving attitude
Preferred Qualification:
Candidates with a psychology background will be strongly preferred.
Internship Duration
6-month internship (Unpaid)
Certificate of completion will be provided
Full-time opportunity based on performance after successful completion of internship
Work Mode & Schedule
5 days working
3 days office + 2 days WFH
Location: Tilak Nagar, Delhi -- Indian Counselling Services
How to Apply
Interested candidates can send their CV to:
hr@indiancounsellingservices.com
vitika.hr@indiancounsellingservices.in
Contact: 9218027247
Job Type: Internship
Contract length: 6 months
Pay: From ?6,000.00 per month
Work Location: In person
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