Job Description

Job Title: Student Manager - Overseas Online Education

Location:

Andheri East, Mumbai

Job Type:

Full-Time

Industry:

Online Education / EdTech

Experience:

2-5 Years

Salary:

Competitive + Performance-Based Incentives

About the Role:

We are seeking a proactive and student-focused

Student Manager

to join our team in

Andheri East, Mumbai

, to support our overseas online education initiatives. The ideal candidate will play a key role in guiding prospective students through their academic journey--right from inquiry to enrolment--and maintaining strong, ongoing relationships with them. This is an exciting opportunity to be a part of a fast-growing industry and help learners across the globe achieve their educational and career goals.

Key Responsibilities:

1.

Student Engagement & Counseling

Serve as the primary contact for prospective international students. Understand their educational backgrounds and career aspirations. Provide in-depth information about online programs, admissions, and career prospects. Guide students to choose the right programs based on individual needs.
2.

Enrollment Management

Assist with the full student enrolment lifecycle--from inquiries to application, documentation, and fee submission. Ensure seamless onboarding for enrolled students by coordinating with internal teams. Follow up with leads and applicants to maximize enrolment conversions.
3.

Relationship Management

Build and nurture strong relationships with students and education agents. Provide timely support and communication post-enrolment to ensure a high level of student satisfaction. Resolve student concerns and coordinate with academic/support teams as needed.
4.

Operations & Coordination

Work with sales and marketing teams to align campaigns and lead nurturing strategies. Maintain accurate student records and track communication using CRM systems. Coordinate with program teams to support students throughout their learning journey.
5.

Reporting & Performance

Track and report student engagement, application progress, and conversion metrics. Meet or exceed individual and team enrolment targets. Provide regular updates and insights to the management for planning and decision-making.

Key Skills & Qualifications:

Bachelor's degree in Business, Education, Marketing, or a related field (Master's preferred). Minimum 2 years of experience in student counseling, education sales, or customer relationship roles. Excellent communication and interpersonal skills. Strong organizational and follow-up abilities. Experience with CRM tools like Salesforce, Zoho, or HubSpot. Knowledge of international education systems is an advantage.

What We Offer:

Fixed salary + Attractive performance-based incentives. Opportunity to work in a global, student-centric environment. Career development and learning opportunities. Supportive and collaborative work culture in a modern office at

Andheri East, Mumbai

.

If you're passionate about education and want to help students globally take the next step in their academic journey--this role is for you!

Job Types: Full-time, Permanent

Pay: Up to ?60,000.00 per month

Benefits:

Health insurance
Schedule:

Day shift Morning shift
Supplemental Pay:

Performance bonus
Work Location: In person