Job Description

We are seeking a motivated and student-focused

Student Counselor

to support learners by guiding them through academic programs, addressing queries, and ensuring a smooth learning experience. The role involves student interaction, academic coordination, and continuous follow-up to enhance student satisfaction and retention.

Key Roles & Responsibilities

Counsel prospective and enrolled students regarding courses, academic structure, and learning outcomes Act as a primary point of contact for student queries via phone, WhatsApp, email, or LMS Assist students with enrollment procedures, documentation, and onboarding Provide academic guidance, study planning support, and course-related clarifications Track student progress, attendance, and engagement regularly Conduct follow-up calls to ensure continuity and resolve concerns Coordinate with internal academic and operations teams when required Maintain accurate student records and counseling reports

Required Skills & Qualifications

Graduation / MBA / M.Com or relevant qualification Strong communication and interpersonal skills Ability to counsel, guide, and motivate students Basic computer knowledge (MS Excel, CRM, LMS preferred) Good time management and organizational skills Ability to work independently and meet targets

Preferred Skills

Prior experience in student counseling, academic coordination, or education support Experience in tele-counseling or student engagement roles
Job Types: Full-time, Fresher

Pay: ?8,000.00 - ?10,000.00 per month

Benefits:

Work from home
Work Location: Remote