Job Description

Key Responsibilities

Handle Incoming Calls (Existing Students):

Attend and address queries, concerns, and support requirements of onboarded students.

Attend New Reference Calls:

Respond to new student reference enquiries and guide them with basic information.

Fee Collection & Follow-Up:

Support the finance team by coordinating fee collection and payment reminders professionally.

Student Learning App Monitoring:

Track student activity, progress, attendance, and usage of learning applications.

Live Class Coordination:

Schedule and coordinate live classes with students and faculty, ensuring smooth operations.

Student Engagement Activities:

Share greeting messages, send welcome calls, and maintain regular student interaction.

Weekly Feedback Calls:

Conduct weekly progress review calls with students to track learning and address challenges.

Student Retention & Referrals:

Encourage referrals from satisfied students and maintain high retention through strong relationship-building.

Job Types: Full-time, Permanent

Pay: ₹16,000.00 - ₹18,000.00 per month

Benefits:

Paid sick time
Work Location: In person