Job Description

Responsibilities:

Make outbound calls to prospective students and provide information on overseas education opportunities, programs, courses, and application processes. Advise students on suitable study destinations, universities, and programs based on their academic background, career goals, and personal preferences. Assess student profiles and evaluate their eligibility for admission into various educational institutions. Address inquiries and concerns raised by students, parents, or guardians promptly and effectively. Maintain accurate and up-to-date student interactions, applications, and admissions records using the company's CRM system. Stay updated with current trends and changes in the education sector, including admission criteria, policies, and visa regulations.

Qualification

Proven experience in a similar role as a tele- caller, customer service representative, or education counsellor is desirable. Excellent verbal and written communication skills in English. Strong interpersonal skills with the ability to build rapport and establish trust with students. Good knowledge of various study destinations, universities, courses, and educational systems. Familiarity with the application process for overseas education, including admission requirements, documentation, and visa procedures. Ability to work independently and as part of a team, demonstrating a proactive and self-motivated attitude. Proficiency in using computer applications, including MS Office and CRM systems. Ability to adapt to changing environments and handle stressful situations with professionalism and empathy.
Job Type: Full-time

Pay: ?20,000.00 - ?25,000.00 per month

Benefits:

Cell phone reimbursement
Schedule:

Day shift
Application Question(s):

Are you currently residing in Calicut ? What are the Study Destinations that you have handled earlier ? Do you have at least 2-3 years experience in Overseas Education Industry as a Student Counselor?
Experience:

Study Abroad counseling: 2 years (Required) Overseas Education Counseling: 3 years (Required)
Location:

Calicut, Kerala (Required)
Work Location: In person

Application Deadline: 25/07/2025
Expected Start Date: 20/08/2025