Job Description

Urgently Looking for female student counselor- Minimum one year of Experience in the segment of overseas education.

? Answering Enquiry Calls

? Handling Walk ins (including handling other counsellors' walk-ins in their absence)

? Detailed assessment of Student Profile

? Career Counselling - directing students to appropriate programmes and to apt countries as per their interest and requirement.

? maintain confidentiality and privacy in handling student information.

? Providing guidance and advice to students regarding suitable study options based on their academic background, interests, and career goals.

? Provide accurate and reliable information to the students

? Timely sharing of course options after the counselling.

? CRM Updation without making pending

? On time follow up on students, maintain communication with the students throughout the application process, follow up on their process, Offer Assistance etc

? If the students requested programmes that weren't on the list that was provided, do a programming search.

? Sending of Application Requests to Processing Department.

? Collection of pending documents from students as per the requirement from Processing Department

? Copying the mail communications that students received from universities to processing department

? Conducting Offer follow ups in collaboration with Processing Department.

? Payment Conversion

? Interview coordination both mock and university interview with interview team and send them feedback from students.

? supporting with Visa Processing Department.

? Sending required documents of students to Documentation department, timely after fee payment.

? Pre and Post Departure Assistance

? Act as a primary contact person for the student on behalf of Edroots.

? Keeping the company mobile and WhatsApp always on mode, to ensure timely and efficient communication.

? Checking of official mail to ensure timely and accurate response, including the spam folder

? Participate in the company events and travelling to the event locations to represent the company if required. Events like Expo, Marketing - Promotional activities, Annual meet etc.

? Follow company policies

Proficiency in Kannada language

Excellent Communication Skill

Basic IT Skill

Preferring candidates from nearby locality

Job Type: Full-time

Pay: ₹17,000.00 - ₹25,000.00 per month

Benefits:

Health insurance Provident Fund
Education:

Bachelor's (Required)
Experience:

Academic counseling: 1 year (Preferred)
Work Location: In person