Job Description

Position: Student Coordinator

Department: Academic Operations

Location: Kozhikode

Employment Type: Full-time

Role Summary

The Student Coordinator is responsible for managing daily academic operations, ensuring smooth communication with students, supporting trainers/mentors, and maintaining the overall class flow. The role ensures every student receives timely information, guidance, and support throughout the course.

Key Responsibilities

1. Class & Batch Coordination

Schedule and manage online classes using TrainerCentral or similar platforms. Share class links, reminders, and updates on time. Track attendance daily and follow up with absentees. Support orientation sessions, assessments, workshops, and recap classes.

2. Student Communication & Support

Handle student queries regarding class timing, assignments, attendance, and materials. Manage WhatsApp community professionally. Provide study materials, recordings, and announcements without delay. Ensure new students are properly onboarded into batches.

3. Trainer & Mentor Coordination

Communicate class schedules, changes, and requirements to trainers and mentors. Update academic team about student concerns or performance issues. Ensure mentors receive necessary information before each session.

4. Academic Administration

Maintain attendance sheets, student lists, and daily class reports. Update internal trackers like assessments, submissions, and progress. Prepare weekly and monthly academic reports for management.

5. Student Experience Management

Gather feedback from students and highlight concerns to the academic team. Ensure smooth course delivery and address minor issues immediately. Support certification processing and completion formalities.

Required Skills

Strong communication and coordination skills Organized and detail-oriented Ability to multitask and manage multiple batches Basic Excel / Google Sheets skills Problem-solving and quick response mindset

Qualifications

Bachelor's degree in any discipline 0-3years of experience in student coordination/academic administration/customer service Freshers with good communication skills are also considered

Work Schedule

In-person Must be available during class hours and academic peak times
Salary - 16k to 22k

Job Types: Full-time, Permanent, Fresher

Pay: ?18,000.00 - ?22,000.00 per month

Work Location: In person