Job Description

Company Profile:StrideOne is more than an NBFC; we are a financial institution for Indian startups and businesses, offering a full suite of financial services under the 'One' umbrella. As a new age finance partner, our "Entrepreneur-first approach and Agile framework" enable us to provide full stack solutions tailored to the unique needs of unicorns, SME's and MSMEs across various industries.- With our in-house technology and experienced finance team, StrideOne delivers bespoke financial programs that cater to the specific requirements of each sector. Our journey as a group is just beginning, yet we already boast of 100+ startups, echoing Stride Ventures legacy and commitment to empowering entrepreneurs.- At StrideOne, we believe that an organisation is built by its people. We foster a very open and welcoming culture that encourages honest conversations, analytical thinking, and innovation, free from bias and hierarchical constraints.Role:A StrideOne Relationship Manager plays a pivotal role in nurturing and managing the relationships between StrideOne and its clients. This role involves a combination of sales, advisory, and customer management responsibilities. Below, we have outlined a comprehensive job description, covering key responsibilities, required skills, and qualifications.Key Responsibilities:- Client Relationship Management: Build and maintain long-term relationships with MSME clients,understand their financial needs and provide tailored financing solutions.- Business Development: Identify new business opportunities through effective networking and market analysis to expand client base and increase profitability of the portfolio.- Financial Advisory Services: Offer expert advice on our various products and services. Structure appropriate products that meet the client's requirements.- Client Retention: Implement strategies to retain high-value clients, including regular reviews of client satisfaction and prompt resolution of their concerns.- Cross-Selling Products: Introduce clients to additional financial products and services, enhancing our wallet share and increasing our revenue streams.- Risk Management: Assess and analyze client business models, financial risks related to client business and case memos for loan sanctions.- Portfolio Management: Continuous monitoring of client business, financial position and early warning signals to manage risk of failure.- Reporting: Maintain detailed records of client interactions and transactions, report to management on client activity and new opportunities.Skills and Qualifications:- Educational Background: Masters's degree in finance, marketing, business administration, or a related field.- Interpersonal Skills: Strong communication and interpersonal skills to effectively interact with clients and build strong relationships.- Analytical Abilities: Ability to develop strong analytical skills to evaluate clients' financial statements, business model and recommend appropriate lending solutions.- Salesmanship: Ability to develop robust sales skills, negotiation skills and persuade clients while maintaining ethical practices.- Problem-Solving: Effective problem-solving skills to address client issues and find satisfactory resolutions. (ref:updazz.com)

Skills Required