Job Description

Company Description
As the world's leader in digital payments technology, Visa's mission is to connect the world through the most creative, reliable and secure payment network - enabling individuals, businesses, and economies to thrive. Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second. The company's dedication to innovation drives the rapid growth of connected commerce on any device, and fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce.
At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, and be part of an inclusive and diverse workplace. We are a global team of disruptors, trailblazers, innovators and risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, and doing meaningful work that brings financial literacy and digital commerce to millions of unbanked and underserved consumers.
You're an Individual. We're the team for you. Together, let's transform the way the world pays.


The Strategy & Reporting Senior Manager reports to the Vice President of Global People Solutions (GPS) and leads a global team focused on delivering exceptional colleague experiences, optimizing People lifecycle processes, and advancing GPS's Make It Possible strategy. This role drives operational excellence, fosters strong partnerships, and enables data-driven decision-making to enhance organizational maturity.
Key Responsibilities:
Lead operational oversight and performance of the GPS organization across all facets of operations. This includes our premier services, our optimized processes, our partnerships in the region and the colleague culture across the region.

• Operational Leadership: Oversee GPS operations, ensuring consistency, compliance, and service excellence across regions.
• Performance & Analytics: Manage GPS scorecards, monitor KPIs, and leverage analytics to improve performance and stakeholder satisfaction.
• Strategic Partnerships: Represent GPS regionally, build trusted partnerships with People Team and business leaders, and execute joint initiatives.
• Risk & Compliance: Develop risk management strategies, conduct audits, and implement mitigation plans.
• Financial Oversight: Lead budgeting, forecasting, and financial reporting for GPS.
• Culture & Talent: Drive Great Place to Work initiatives, support talent planning, and implement training and career development programs.
• Governance & Reporting: Lead GPS governance forums, manage OKRs, and deliver executive reporting on operational and transformational initiatives.
• Change Management & Communications: Develop communication strategies, manage change initiatives, and prepare executive-level content.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.
Qualifications
Qualifications
12+ experience in Shared Services, HR, or global operations leadership.

• Proven success in strategic initiatives, project management, risk management, and financial planning.
• Strong analytical, communication, and relationship-building skills.
• Ability to lead through influence, navigate ambiguity, and manage multiple priorities in a fast-paced environment.
• Expertise in developing global strategies and driving operational efficiencies

Preferred:

• Experience delivering global HR solutions and standardization.
• Financial acumen and continuous improvement expertise.

Additional Information
Visa will consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Skills Required