Job Description

Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

Designs and develops technology strategy offering collaterals and customer deliverable presentations according to Kyndryl and/or customer brand guidelines. Excellent storytellers, able to combine language and visuals to ensure information is presented clearly and concisely. Skilled in graphic design, writing, and information design. Works at the skeleton and surface levels.


Shapes information and narratives to create meaningful, accessible, and effective communication across channels. Through strategic thinking and creative execution, transform complex ideas into clear, purposeful content that resonates with target audiences. Crafts a unified image for Enterprise Technology Services across Kyndryl Consult and multiple touchpoints. Touchpoints may be customer deliverables, collaboration platforms, web, social and other digital media.


Conducts research to understand user needs, craft messaging that aligns with business goals, and design content systems that scale.


Blends analytical thinking with creative expression to deliver the right message, to the right audience, through the right medium, at the right time.


Their work drives engagement, supports user needs, and enables seamless experiences across touchpoints.


Your Future at Kyndryl


Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won't find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.

Who You Are

You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.

Required Skills and Experience

8+ years experience and applied work in specific industry vertical(s) (e.g., retail or transportation) Experience in enterprise worlds with knowledge and experience in IT industry You may also specialize in Content Strategy and Design, Conversation Design, Technical Writing and Video

Preferred Skills and Experience

Required Education - Bachelor's Degree or equivalent portfolio Preferred Education - BA and related specialized training or equivalent experience

Being You

Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred!

If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.