Job Description

Position: Store Supervisor

Responsibilities:

Delivering an excellent customer service experience on a consistent basis. Addressing customer concerns in a diplomatic manner, striving for resolution and providing feedback to the Store Manager for the improvement of the process. Execute strategies to achieve and exceed sales targets as defined by management, driving business growth and market expansion. Managing retail operations, including cash, store operations, inventory, and shelf life. Generating management reports to track performance and contribute to merchandising plans. Executing store opening and closing protocols efficiently. Leading the store operations in the absence of the Store Manager. Managing e-commerce order fulfillment. Including but not limited to overseeing the entire process from order placement to final delivery, ensuring timely and accurate processing.

Candidate Qualifications & Skill Requirements:

Around 1-5 years in Retail Sales (Experience range is flexible for right candidate). Excellent customer handling and communication. Must be well organized and diligently structured in their approach to any engagement.

Job Location: Ahmedabad

Reporting Manager: Store Manager

About us

Burgundy Brand Collective is one of India's fastest-growing specialty retail companies with stores in 9 cities. The company partners with best-in-class international luxury brands to offer Indians a window to the finest food and lifestyle themes from across the world. Our brand portfolio includes Royce' Chocolate- a premium Japanese confectionery brand, Onitsuka Tiger - a leading Japanese fashion and lifestyle brand, Provenance Gifts - a marketplace for curated gourmet gifts, Ligne Roset - a luxury French contemporary furniture brand and Jacadi Paris - a luxury French children's wear brand. The plan is to aggressively (yet astutely) scale out a portfolio of international brands pan-India.

Job Type: Full-time

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits:

Health insurance Provident Fund
Schedule:

Rotational shift
Supplemental Pay:

* Performance bonus