Job Description

Job Summary:

The Store Manager is responsible for overseeing the daily operations of the store, ensuring the delivery of excellent customer service, optimizing store performance, and leading a team of associates to achieve sales and operational goals.

10 hrs duty

Key Responsibilities:

Sales & Profitability:

Achieve and exceed store sales targets and KPIs. Analyze sales reports and identify opportunities for growth. Implement promotional strategies to maximize revenue.

Customer Service:

Ensure a high level of customer satisfaction through excellent service. Resolve customer complaints and inquiries professionally and effectively.

Team Management:

Recruit, train, supervise, and evaluate store staff. Motivate and coach team members to reach their full potential. Create staff schedules and ensure proper coverage.

Store Operations:

Maintain visual merchandising standards and store cleanliness. Manage inventory levels, stock replenishment, and loss prevention. Ensure compliance with company policies and local regulations.

Reporting:

Provide regular updates and reports to upper management. Monitor and manage the store budget and expenses.

Qualifications:

Bachelor's degree in Business Administration, Retail Management, or related field preferred. Minimum of 3-5 years of retail management experience. Strong leadership, organizational, and interpersonal skills. Excellent communication and problem-solving abilities. Proficiency in MS Office and retail management systems (POS, ERP).

Key Competencies:

Leadership and team development Customer-focused mindset Strategic thinking and planning Results-driven Adaptability and decision-making
Job Type: Full-time

Pay: Up to ?25,000.00 per month

Schedule:

Day shift
Work Location: In person