Job Description

Store Supervisor (Retail) -

Job Title : Retail - Store Supervisor

Department : Operations

Job Type : Full Time

Location : Gurugram, Haryana

Duties & Responsibilities:

Provide exceptional customer service by addressing inquiries and ensuring a positive experience.

Interact with customers to understand their needs and preferences, offering services recommendations and assistance.

Supervise and lead a team of store employees, ensuring they deliver high-quality service.

Schedule and coordinate with staff delegate tasks and monitor performance to optimize team efficiency.

Address and resolve customer and employee concerns promptly, fostering a positive and collaborative atmosphere within the store.

Generate regular reports on key performance indicators, such as sales trends, customer feedback, and inventory levels, to support decision-making.

Foster clear communication channels within the team and with higher management to ensure a cohesive and informed work environment.

Make invoices and bills.

Requirements and skills

Experience in Retail 1 year to 2 years

Powerful leading skills and business orientation

Customer management skills

Strong organizational skills

Good communication and interpersonal skills

Graduate

Basis MS office

Job Type: Full-time

Pay: ₹18,000.00 - ₹25,000.00 per month

Education:

Bachelor's (Preferred)
Experience:

Retail sales: 1 year (Required)
Language:

English (Required)
Work Location: In person