Job Description

Position: Business Development - Store Sales

Role Overview:

As a

Sales Executive/Senior Executive

within the Business Development team, your primary responsibility will be to build strong customer relationships, provide expert guidance on our product offerings, and drive sales growth. You will play a key role in shaping the customer experience by delivering personalized service, responding to inquiries, and offering solutions tailored to client needs.

Key Responsibilities:

Customer Engagement:

Greet and engage customers with professionalism and enthusiasm, ensuring a warm, welcoming, and positive experience from the first point of contact.

Product Consultation:

Provide detailed and compelling descriptions of products, emphasizing their features, benefits, and value, helping customers make informed purchasing decisions.

Client Needs Assessment:

Engage with customers to understand their needs and preferences, offering tailored recommendations and solutions that match their specific requirements.Address customer queries promptly and effectively via phone, email, or in person, providing accurate and helpful information.Guide customers through the purchase process, offering expert advice and assisting in making confident buying decisions.Make proactive outbound calls to potential customers, introducing them to Company's diverse range of products and fostering new business relationships.Maintain detailed records of customer interactions, ensuring timely follow-ups and continuous engagement with prospects using CRM software.Work effectively within a dynamic team environment, contributing to shared goals and supporting team success.Provide exceptional service with a genuine desire to exceed customer expectations, ensuring high satisfaction and fostering long-term loyalty.Perform any other related tasks as assigned by the management to support business growth and operational needs.

Key Skills & Attributes:

Query Resolution:

Sales Assistance:

Lead Generation & Outreach:

CRM Utilization & Follow-Ups:

Team Collaboration:

Customer Service Excellence:

Other Duties:

Excellent Communication Skills:

Strong verbal and written communication skills to engage with customers and present product information effectively.

Customer-Centric Mindset:

A passion for helping customers, with a focus on understanding their needs and delivering tailored solutions.Previous experience in sales or business development, with a proven ability to meet and exceed targets.Ability to work independently while collaborating effectively within a team environment to achieve collective success.A self-starter with a positive attitude, enthusiasm, and the drive to achieve results.Experience using CRM software or the ability to quickly adapt to new systems for managing customer interactions.

Sales Expertise:

Team-Oriented:

Proactive & Energetic:

CRM Familiarity:

Job Types: Full-time, Permanent

Pay: Up to ?38,000.00 per month

Benefits:

Health insurance Provident Fund
Language:

English (Preferred)
Work Location: In person