The Store Sales Executive will be responsible for delivering exceptional customer service, achieving sales targets, and ensuring smooth day-to-day store operations. The role requires a customer-first mindset, product knowledge, and the ability to build lasting relationships with clients to drive sales and brand loyalty.
Key Responsibilities:
Sales & Customer Engagement
Greet and assist customers in a friendly and professional manner.
Understand customer needs and recommend suitable products or solutions.
Meet and exceed individual and store sales targets.
Upsell and cross-sell products to maximize revenue.
Maintain strong product knowledge to guide customer decisions confidently.
Store Operations
Ensure products are well displayed, priced, and stocked at all times.
Manage billing, cash handling, and POS transactions accurately.
Keep the store clean, organized, and visually appealing in line with brand standards.
Monitor stock levels and communicate replenishment needs to the Store Manager.
Assist in store opening and closing duties, including daily sales reporting.
Customer Experience & Relationship Building
Build and maintain strong relationships with repeat customers.
Handle customer feedback, queries, and complaints professionally and promptly.
Contribute to creating a positive and engaging in-store atmosphere.
Team Collaboration
Coordinate with the store team to ensure smooth operations.
Support in-store events, promotions, and campaigns.
Participate in regular team meetings and share insights on customer preferences and market trends.
Requirements:
Education:
Graduate / Diploma in Sales, Marketing, or a related field.
Experience:
1-3 years of experience in retail sales, preferably in lifestyle, fashion, furniture, or luxury retail.
Skills:
Strong communication and interpersonal skills.
Customer-oriented approach with a pleasant personality.
Good understanding of sales techniques and negotiation skills.
Basic computer knowledge (POS, billing software, MS Excel).
Availability:
Willingness to work on weekends and public holidays as per store schedule.
Job Types: Full-time, Permanent
Pay: ₹25,000.00 - ₹40,000.00 per month
Benefits:
Paid time off
Provident Fund
Work Location: In person
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