Prescription Fulfillment: Attend prescriptions at the sales counter, ensure accurate dispensing, and provide advice on correct dosage and medication use.
Stock Management & Substitution: If prescribed medications are unavailable, source them from in-house pharmacies to ensure 100% fulfillment of the prescription.
Patient Counselling: Provide patients/customers with detailed information on medication usage, potential side effects, and health advice to ensure optimal therapeutic outcomes.
Delivery Coordination: Maintain a register for delivery requests and follow up to ensure timely and accurate delivery of medicines to customers.
Customer Support & Inquiries: Manage inbound calls with a focus on providing drug information, patient education, and responding to queries related to drug therapy, home delivery orders, and medication concerns.
Cash Handling: Assist with cash transactions and billing at the counter when needed.
Proper Storage & Security: Ensure that all medications are stored correctly, including temperature sensitive drugs that require refrigeration and ensuring proper security measures are in place.
Inward Stock Inspection: Conduct thorough checks of received stock, including quantity, MRP, batch number, and expiry date, before entering the data into the system.
Stock Entry & Cross-Verification: Accurately input stock data into the system and cross-check received items against the stores inventory records to maintain accuracy.
Regular Stock Audits: Perform regular physical stock counts, categorizing by type (e.g., Tablets, Syrups, Injections, etc.) twice a week, and verify fast-moving items on a daily basis.
Regulatory Compliance: Ensure compliance with state and national pharmacy laws, regulations, and HealthSy policies.
Job Type: Full-time
Pay: ₹8,086.00 - ₹37,652.23 per month
Work Location: In person
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