Job Description

Customer Service

Maintain the health and hygiene of the store as per the SOPs established by jockey and make the store customer ready. Spends most of their working time on the sales floor engaging with consumers, attending to customer complaints and inquiries and build a good rapport with the consumer. Proactively communicate the campaigns / offers launched by the brand

People Management

Ensures efficient staffing at the store in line with the Brand image Trains, supervises, and guides the store staff Maintains healthy competition among his team members and keeps the team motivated by praising by highlighting exemplary service and can handle staff grievances maturely

Driving sales / KPIs

Ensures he monitors each ESOs sales performance for achieving monthly targets Drives revenue and KPI targets of the store on daily, weekly, monthly, yearly and LTL basis Plans and conducts weekly sales meetings for staff to discuss latest sales techniques, newproducts, overall performance of categories and focus areas for the week and month

Store upkeep and Hygiene

Maintain inventories at adequate levels and arrange for replenishment of stocks wherever necessary Follows all the checklists prescribed by Jockey and maintains all records and registers as per SOPs defined by Jockey Does daily floor walk to observe, record, and appraise the senior/franchisee about the gaps found in store such as fast selling, stock unavailability, furniture-fixture damage, paint, light, or any maintenance requirement
Job Type: Full-time

Pay: ?25,000.00 - ?45,000.00 per month

Work Location: In person