to oversee the daily operations of our retail store. The ideal candidate should have a strong background in retail management, team leadership, inventory control, and customer service. You will be responsible for ensuring high levels of customer satisfaction, driving sales, and maintaining smooth store operations.
Key Responsibilities
Manage day-to-day store operations including sales, staff, inventory, and customer service.
Supervise and motivate store staff to meet sales targets and ensure excellent service.
Monitor stock levels, place timely orders, and coordinate with suppliers/vendors.
Implement merchandising plans, maintain store displays and ensure cleanliness.
Handle customer issues, returns, complaints, and ensure a high level of customer satisfaction.
Prepare sales reports and share daily/weekly updates with the management.
Train new staff and conduct regular performance evaluations.
Ensure compliance with company policies, standards, and safety regulations.
Coordinate with marketing and promotions team for local campaigns.
Key Skills Required
Proven experience (2-3 years) in retail store management.
Strong leadership and team management skills.
Excellent communication and interpersonal abilities.
Inventory and stock management knowledge.
Basic knowledge of POS (Point of Sale) systems and billing software.
Customer-focused with a problem-solving mindset.
Educational Qualification
Graduate in any discipline (preferred: BBA, B.Com, or equivalent).
Diploma or certification in Retail Management is an added advantage.
Job Types: Full-time, Permanent
Pay: ?25,000.00 - ?45,000.00 per month
Benefits:
Health insurance
Provident Fund
Schedule:
Day shift
Monday to Friday
Weekend availability
Work Location: In person
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