Job Description

Job Title:

Store In-Charge / Store Manager

Location:

2 Positions - Vadodara | 3 Positions - Surat

CTC:

Up to ₹5.5 LPA

Joining Preference:

Immediate to 15 Days

Industry Preference:

Q-Commerce, Grocery, or Retail

Role Overview:

We are looking for experienced and result-driven

Store In-Charge / Store Managers

to lead and manage the daily operations of our stores in

Vadodara and Surat

. The ideal candidate should have strong experience in managing store-level performance metrics, leading teams, ensuring operational excellence, and delivering top-tier customer service.

Key Responsibilities:

Store Performance & Metrics:

Take full accountability for store KPIs including

On-Time Delivery (OTD)

,

write-offs

,

customer complaints

, and

team attrition

Monitor key operational reports to analyze trends and drive performance improvement Track and enhance store-level cost efficiency with a basic understanding of

P&L

Inventory & Process Management:

Ensure timely and accurate execution of

GRN, PRN, cycle counts, FEFO

, and

expiry checks

Minimize losses through effective

inventory control

and

process adherence

Follow and enforce all SOPs for store operations and compliance

Real-Time Monitoring:

Utilize live dashboards to monitor store performance and address bottlenecks immediately Ensure smooth day-to-day functioning and on-ground resolution of operational issues

People Management:

Prepare and manage

team rosters

and schedules Supervise and guide store staff; provide real-time feedback and coaching Ensure discipline, conduct timely recognition, and manage performance issues effectively

Skills & Competencies:

Core Skills:

People and team management Strong communication and interpersonal skills Hands-on experience in store/retail/Q-commerce operations Process-oriented with an eye for detail

Personal Attributes:

Customer-centric mindset High sense of ownership and accountability Proactive approach with execution speed Reliable, organized, and focused on timely delivery

Candidate Requirements:

Education:

Graduate (12th + 3 years degree minimum)

Experience:

Minimum 3-4 years in a retail/Q-commerce environment with

team-handling experience

Industry Exposure:

Candidates from Grocery, Retail, or Q-Commerce backgrounds will be preferred
Job Types: Full-time, Permanent

Pay: ₹500,000.00 - ₹550,000.00 per year

Benefits:

Health insurance Life insurance Paid sick time Provident Fund
Work Location: In person