Job Description

The Store Manager at ORRA Fine Jewellery is responsible for effectively managing the retail operations of the store, ensuring exceptional customer service, and driving sales performance. The ideal candidate should possess strong leadership skills, a deep understanding of market and consumer trends, and a proven track record in sales within the retail industry, specifically in the jewelry sector.Brief (just an indicative list and not limited to the following):1. Retail Operations Management: Ensure smooth store operations and maintain visual merchandising standards.2. Sales Performance: Develop and implement sales strategies, track sales data, and analyze performance to meet targets.3. Customer Service: Address customer queries, collaborate with customer order and repair teams, and provide exceptional service.4. Promotions and Offers: Implement new offers and seek approvals for additional discounts.5. Team Management: Lead and motivate store staff, conduct interviews, and provide performance feedback.Desired Skills:1. Overall, 8-10 years of experience. A minimum of 4-5 years of experience in leading sales preferably within the jewelry industry.2. Strong knowledge of market and consumer trends in the jewelry sector.3. Proven track record of achieving and exceeding sales targets.4. Excellent leadership and team management skills.5. Exceptional customer service and interpersonal skills.6. Strong analytical and problem-solving abilities.7. Flexibility to work evenings, weekends, and holidays as required. (ref:updazz.com)