Job Description

Store Manager Work Profile

Reports to:

Operation Manager / HR

Staff Management:

Check daily roster and schedule staff accordingly. Motivate the sales team to meet sales objectives by training and mentoring staff. Hire and train new staff.

Customer Service:

Deliver excellent service to ensure high levels of customer satisfaction. Respond to customer complaints and concerns in a professional manner.

Vendor Engagement:

Engage with vendors for product supply and services. Prepare the order list for inventory replenishment.

Sales and Marketing:

Create business strategies to attract new customers, expand store traffic, and enhance profitability. Develop and arrange promotional material and in-store displays.

Financial Management:

Handle cash and credit card sales transactions. Undertake store administration duties such as managing store budgets and updating financial records. Prepare detailed reports on buying trends, customer requirements, and profits.

Inventory Management:

Monitor inventory levels and order new items. Ensure shelves and racks are fully stocked and organized.

Health and Safety Compliance:

Ensure store compliance with health and safety regulations. Conduct regular safety checks and report any issues to the Operation Manager.

Customer Engagement:

Inform customers about discounts, special offers, and new products/services. Conduct price and feature comparisons to facilitate purchasing decisions.
Job Types: Full-time, Permanent

Pay: ?14,000.00 - ?18,000.00 per month

Experience:

Store management: 2 years (Preferred)
Work Location: In person