The Store Manager is responsible for the overall performance of the store, ensuring smooth operations, high customer satisfaction, and achievement of sales and profitability targets. The role involves team management, stock control, visual merchandising, and maintaining a safe and welcoming environment for both staff and customers.
Key Responsibilities:
Oversee day-to-day operations of the store
Lead and motivate the store team to achieve sales targets and KPIs
Ensure excellent customer service standards are consistently maintained
Manage inventory, stock replenishment, and shrinkage control
Implement visual merchandising and store layout standards
Monitor and improve store performance, profitability, and customer satisfaction
Recruit, train, and develop store staff
Handle customer complaints and resolve issues promptly
Requirements:
Bachelor's degree or equivalent preferred
Proven experience (2+ years) in retail management as an ASM or SM
Strong leadership, interpersonal, and communication skills
Sales-driven with strong analytical and problem-solving ability
Ability to handle a fast-paced, customer-facing environment
Proficient in basic computer and POS systems
Job Types: Full-time, Permanent
Pay: ₹25,000.00 - ₹35,000.00 per month
Benefits:
Health insurance
Provident Fund
Schedule:
Day shift
Fixed shift
Morning shift
Education:
Bachelor's (Preferred)
Experience:
Store management: 2 years (Preferred)
Location:
Pathanamthitta, Kerala (Preferred)
Work Location: In person