Job Description

Job Title : Store Manager - Multi-Brand Beauty Retail

Location :Erode / Tirupur

Reporting To :Cluster Operations Manager

Employment Type :Full-Time

Experience Required :3-5 years in retail management, preferably in beauty, cosmetics, fashion, or lifestyle segments.

Job Summary

The Store Manager is responsible for leading the overall operations of a multi-brand beauty retail store. This includes team

leadership, customer experience, sales performance, brand compliance, visual merchandising, and inventory control. The ideal

candidate has strong leadership skills, a passion for beauty, and experience in managing multiple premium or luxury brands

under one roof.

Key Responsibilities

Oversee day-to-day operations including opening and closing procedures. Maintain store cleanliness, organization, and adherence to brand guidelines. Ensure compliance with health, safety, and statutory regulations. Recruit, train, motivate, and lead store staff (Beauty Advisors, Makeup Artists, Cashiers, etc.). Conduct regular team meetings, performance reviews, and coaching sessions. Foster a positive, high-energy work environment to reduce turnover. Drive sales to achieve monthly and annual targets. Deliver exceptional customer service through trained staff and product knowledge. Resolve customer queries and complaints effectively and professionally. Monitor and improve conversion rates, basket size, and average transaction value. Ensure brand representation and compliance for all in-store brands. Coordinate with brand representatives for training, promotions, and new launches. Implement and monitor visual merchandising standards to maximize product appeal. Oversee stock levels, replenishments, and audits while minimizing shrinkage. Coordinate with warehouse and suppliers for stock transfers and returns. Monitor expiry dates, testers, and stock rotation. Execute in-store campaigns, loyalty programs, and promotional events. Collaborate with marketing teams for local events and influencer activations. Maintain daily, weekly, and monthly sales reports. Analyse KPIs and implement action plans for performance improvement. Monitor competitors and suggest strategies for retention and growth.
Key Requirements

Bachelor's degree in Business Administration, Retail Management, or a related field. 3-5 years of experience in retail management (beauty, cosmetics , fashion ). Proven leadership and people management skills. Strong understanding of retail KPIs, inventory control, and store operations. Excellent communication, interpersonal, and customer-handling skills. Good product understanding in Beauty & Personal Care, with willingness to learn. Tech-savvy and comfortable using POS systems, MS Excel, and CRM tools.
Preferred Skills

Experience with premium/luxury beauty brands (e.g., Nykaa, Health & Glow, Dabur New U, L'Oreal). Strong understanding of skincare, makeup, and beauty products. Certification in retail management or cosmetology (an added advantage).
What We Offer

Competitive salary with attractive performance-based incentives. Employee discounts across premium beauty brands. Opportunities for career growth within the organization. Ongoing training, workshops, and brand certifications.
Job Types: Full-time, Permanent

Pay: ₹300,000.00 - ₹600,000.00 per year

Benefits:

Provident Fund
Work Location: In person