Job Description

Key Responsibilities:

Sales & Profitability:

Boost sales through cross-selling and up-selling. Meet Profit & Loss (P&L) targets and ensure BBB & Amore success. Improve margins with local purchases and discount control.

Customer Experience:

Maintain high Customer Satisfaction (CSAT v2.0). Ensure on-time delivery. Engage inactive and chronic customers through calls.

Operations:

Control operational expenses (OPEX). Maintain store hygiene and cleanliness. Prevent losses with shrinkage control. Manage petty cash, imprest cash, and shift variance. Ensure a pleasant shopping experience with in-store music.

Team Management:

Train and develop the store team. Use both classical and new training approaches. Reduce staff attrition by creating a positive work culture. Plan for future leadership with succession planning (MP Succession).

Qualifications & Skills:

Bachelors degree in Business, Retail, or related field. 3-5 years of retail management experience. Strong leadership and problem-solving skills. Experience in P&L management and sales techniques. Proficiency in MS Office and retail software.
Job Type: Full-time

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits:

Health insurance * Provident Fund