Job Description

: Store Manager (Family-Owned Business - Indian Cousin Background)

Position:

Store Manager

Location:

Goregaon / Andheri

Type:

Full-time

About the Role:

We are seeking a dedicated and responsible

Store Manager

to lead daily operations in our family-owned retail store. As a business run by close-knit Indian cousins, we value

trust, communication, cultural understanding

, and

a sense of ownership

in managing our operations. The ideal candidate will balance professional retail management skills with an appreciation for family business dynamics and Indian cultural values.

Key Responsibilities:

Oversee day-to-day operations of the store to ensure smooth and efficient functioning. Manage inventory, stock levels, and vendor relationships. Supervise, train, and motivate store staff for excellent customer service. Maintain cleanliness, organization, and visual merchandising standards. Monitor sales performance and contribute to monthly and yearly targets. Handle customer complaints and ensure a high level of satisfaction. Manage POS systems, cash registers, daily sales reports, and petty cash. Coordinate with cousin co-owners for strategic planning and alignment. Ensure compliance with health & safety, labor laws, and local regulations. Be available to step in during emergencies or when other family members are unavailable.

Additional Responsibilities (Family Business Context):

Attend family business meetings and share operational updates regularly. Maintain transparency in communication with cousin partners and resolve any differences amicably. Represent the family values in dealing with staff, suppliers, and customers. Maintain loyalty and discretion when handling business-sensitive information.

Requirements:

Proven experience as a Store Manager, Assistant Manager, or Supervisor in retail. Strong leadership and interpersonal skills. Ability to work in a family-owned environment with mutual respect and understanding. Knowledge of Indian cultural practices and languages (Hindi, Punjabi, Gujarati, Tamil, etc.) is a plus. Excellent organizational and time management skills. Comfortable using technology (POS systems, basic Excel, inventory software).

Preferred Qualifications:

Bachelor's degree or diploma in Business, Retail Management, or a related field. 3-5 years of retail or store management experience (family-owned business experience preferred). Multilingual candidates encouraged to apply.
Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹30,000.00 per month

Work Location: In person