Ensure that high quality of service and product standards as specified by the management are implemented.
Ensure proper staffing.
Responsible for Store P&L.
Ensure strict control over billing for proper revenue accounting.
Ensure that all budget/targeted sales and expenditure are achieved to maximize profitability.
Ensure that all documentation including forms and registers that are required are maintained for MIS.
Ensure over all staff discipline with regards to conduct, work performance and disciplinary actions as needed.
Assist Area Manager/Regional Manager in maintaining favourable working relationship and promoting maximum employee morale, productivity and efficiency.
Ensure upkeep, maintenance and cleanliness of the entire Outlet.
Ensure continued training of staff on all aspects.
Resolve all customer complaints in timely manner.
Briefing to be taken daily with the service staff.
Perform checks on food quality.
Ensure adherence to SOPs.
Qualification & Experience
Graduate in any discipline, MBA preferred.
5-8 years of overall experience in a similar industry.
Job Types: Full-time, Permanent
Pay: ₹400,000.00 - ₹550,000.00 per year
Benefits:
Health insurance
Provident Fund
Work Location: In person
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