Job Description

Dear Candidates,

Designation: Business Manager

Function: Store Operations

Employment Type: On Roll

Position Overview: The position objective of a Store Manager includes leading and managing all aspects of store operations, including sales, customer service, staff management, inventory control, and compliance with Nature's Basket policies and procedures. The Store Manager is expected to drive performance, maintain a positive work environment, and ensure the store's profitability.

Responsibilities: Ensure exceptional customer service and promote an excellent customer-centric culture among staff. Implement effective solutions to address issues promptly, ensuring minimal disruption to operations. Be adaptable to changing customer needs and preferences. Ensure the store's layout and product displays are visually appealing and in compliance with company guidelines. Lead by example, demonstrating professionalism, a strong work ethic, and a commitment to the store's success. Manage store expenses, budget, and resources effectively.

Responsibilities: Create a positive and inclusive work environment where all team members feel valued and motivated. Prepare and submit regular reports on store performance, sales, and expenses. Analyze data to identify trends and make data-driven decisions. Manage and deliver a profitable store by achieving the AOP, audit and D&E target for the respective store. Take decisions with respect to stock proliferation, customer relations, and refunds /refund policies. Ensure timely and accurate implementation of both new and existing processes, promotions, and marketing offers in the store Inventory Management. Allocating tasks and creating duty rosters for staff. Ensuring the store layout and other implementation is according to the planogram. Uphold all legal and regulatory requirements, including health and safety standards.

Qualifications & Skill Requirements:: Graduate in Hotel Management or an MBA background 6-8 years and above experience as a store manager or restaurant manager. Prior experience in a customer-facing role, preferably in retail or hospitality. Excellent communication and interpersonal skills. Attention to detail and a commitment to providing outstanding performance. Ability to lead and assist a team. Motivated to learn, ability to solve problems and creative. Flexible & adaptive

Job Type: Full-time

Pay: ?500,000.00 - ?900,000.00 per year

Schedule:

Day shift
Language:

Hindi (Preferred)
Work Location: In person